Frequently Asked Questions
Q1. We already have some old cameras installed. Do you replace them entirely or can you work with existing hardware?
It depends on the condition and compatibility of the existing equipment. In many cases, we can retain functional cameras and integrate them into a new, upgraded system. We’ll assess what you have during the site visit and recommend the most cost-effective approach — whether that’s a partial upgrade or a full replacement.
Q2. How long does it take to install a complete security system for a manufacturing plant?
For a mid-size facility, a full installation covering CCTV, access control, fire alarm, and networking typically takes 2–4 weeks, depending on the size of the plant and the complexity of the system. We plan the project in phases to ensure there’s no major disruption to your operations.
Q3. Is fire alarm installation mandatory for manufacturing units in Madhya Pradesh?
Yes, fire safety systems are mandatory under the Factories Act and are typically required during factory license renewal. The exact requirements depend on the type of manufacturing activity, the size of the facility, and the category of goods produced. We help you understand what’s required for your specific unit and design a compliant system accordingly.
Q4. Can the CCTV system be viewed remotely from our head office or my phone?
Absolutely. All IP-based CCTV systems we install support remote viewing via a secure mobile app or web interface. You can view live feeds, play back recorded footage, and receive motion-based alerts from anywhere — whether you’re at your head office, at home, or travelling.
Q5. What is an AMC and do we really need one for a manufacturing plant?
An AMC (Annual Maintenance Contract) covers scheduled servicing of all installed systems, software updates, remote support, and on-site response for breakdowns. For a manufacturing plant where systems run continuously in demanding conditions, an AMC is strongly recommended. It ensures your systems stay functional, and any issues are caught before they become failures — rather than after an incident occurs.
Q6. Can access control be integrated with our existing attendance or HR system?
In many cases, yes. Modern access control systems support integration with HR and payroll software via standard APIs or export formats. This means your entry/exit data can flow directly into your attendance records, reducing manual data entry. We assess your existing HR system during the design phase and advise on the best integration approach.
Q7. Do you provide service support after installation, or only during the warranty period?
We provide ongoing support well beyond the warranty period through our AMC plans. Our AMC clients get scheduled quarterly maintenance visits, remote troubleshooting support, and priority response for service calls. We’ve maintained relationships with many of our manufacturing clients for several years — that’s the kind of partnership we aim for.
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